How to Find the Perfect Home Helpers

Home improvement season is upon us. Check out these tips from Zaarly on choosing the right helping hands.

Hiring somebody to take on a job in your home is an important decision, whether they’re helping to clean the house, sprucing up the yard or decluttering. We asked the team at Zaarly, a free online resource for Kansas Citians looking to hire hand-picked and personally tested home service providers, what to look for.

How should somebody start the process of looking for a home service provider? What should they look for?

When you hire someone to do something for your home, it’s a personal decision that goes beyond a transaction, so trust is critical.

1. Ask your neighbors for recommendations. Ask them about the level of personal service they received, pricing and payment options, money-back guarantees and how responsive the provider was to their personal requests.

2. Do your own online research. If they have a website, see if they offer before/after photos or testimonials of their work. Check for online reviews, but be careful, it can be hard to discern authentic ones from fake or paid ones.

3. Schedule a one-on-one consultation. Before you sign any paperwork or engage in an agreement, use this meeting to get specific about your expectations and determine if the person/company seems like a good fit for your personal needs.

What are red flags to look out for?

We recommend you steer clear of anyone who doesn’t return phone calls in a timely manner, won’t give pricing (in writing) based on your specific needs, can’t give you a timeframe (again in writing) for completion or isn’t bonded or backed by some kind of guarantee.

What information should they discuss with the provider before hiring them?

Before hiring a service provider, it’s important to be very clear on what exactly will be done, the timeline for completion and the agreed-upon cost. We highly recommend having a face-to-face meeting prior to the onset of work—this can help alleviate any misunderstandings as well as give you greater confidence in your decision.

So how do you know if you have the right home services provider for you?

Ask yourself a few questions:

  • Are my expectations regularly met? Better yet, is there an “above and beyond” aspect to the work?
  • Does my provider respond promptly with clear communications?
  • Does my provider care for my home the way I do?
  • Is the value—free time—I’m getting worth the money I pay?

If you answered “yes” to these, then you have a great partnership.

Still searching for the right fit? Get help from Zaarly, which puts providers through a rigorous application process that includes interviews and background and reference checks. Read reviews from other people who have hired the experts, who specialize in almost anything related to taking care of a home, from moving to remodeling and decluttering to plumbing.